H010🏠 Housing & PropertyReply draft
Flat quality defects — cracks, leakage, poor construction
What you need to know
RERA Section 14(3) mandates 5-year structural defect liability. Any defect within 5 years of possession must be repaired by builder at zero cost within 30 days.
Your rights
1
Free repair of structural defects within 5 years of possession
2
RERA complaint if builder ignores
3
Compensation for damage caused by defects
4
Written complaint and 30-day resolution
What you should do now
Action first1
Report defect in writing with photos
- WhatsApp/email builder's maintenance team with dated photos of defect
- Mention your possession date — establishes you are within 5-year liability window
- Give 30-day deadline for repair at zero cost
2
If builder ignores
- File RERA complaint on gujrera.gujarat.gov.in with photos and written evidence
Acts applicable
Real Estate (Regulation and Development) Act 2016
centralSection 14(3) — Defect liability 5 years
Gujarat RERA Rules 2017
gujaratQuality and completion obligations
Where to complain
Consumer complaint portal: e-jagriti.gov.in (replaced edaakhil.nic.in as of Jan 2025). Labour complaints: col.gujarat.gov.in. All links verified June 2026 via web search against official government sources.