Common areas or amenities not built as promised

What you need to know

Amenities promised in redevelopment agreement or brochure are legally binding under RERA Section 14. Non-delivery entitles members to compensation or enforcement through RERA.

Your rights

All amenities as promised in agreement/brochure

RERA complaint for non-delivery

Compensation for undelivered amenities

Withhold maintenance till common areas complete

What you should do now

Action first

Document and send written demand

Photograph all missing amenities with dates
List each undelivered item referencing the agreement or brochure
Give builder 60-day deadline citing RERA Section 14

If not completed

File RERA complaint with photographic evidence
Society can collectively withhold maintenance as leverage

Acts applicable

Real Estate (Regulation and Development) Act 2016

central

Section 14 — Common areas and amenities obligation

Consumer Protection Act 2019

central

Deficiency in service

Where to complain

Gujarat RERA — File Complaint Consumer Complaint — e-Jagriti Portal

Consumer complaint portal: e-jagriti.gov.in (replaced edaakhil.nic.in as of Jan 2025). Labour complaints: col.gujarat.gov.in. All links verified June 2026 via web search against official government sources.